Receptionist/Office assistant (USA)

Sheena Estekieia Terry

PHONE (786) 346-921


Objective:
To obtain an entry level position, where my knowledge can make a lasting contribution to your organization/company.

Education:
June 2001 Miami Jackson High School Miami , Florida
High School Diploma
n G.PA. 3.1

Work experience


2008-2010 Sharpe Associates Miami, Florida
Receptionist/Office assistant
answer telephone, screen and direct calls
receive payments form clients regarding their account.
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensures knowledge of staff movements in and out of organization
general administrative and clerical support
prepare letters and documents
receive and sort mail and deliveries
tidy and maintain the reception area
make and scan copies
file documents


2004-2009 Vanguard Security Miami,Florida
Security Supervisor(Alpha Rover)
Security Supervisor for retirement community.
Head supervisior on duty to fellow security guards
Provide customer service to all residents
Communicated with staff via two-way radio.
Assisted RN on emergency call, prepared incident report while resident recieved medical attention.


2000 - 2004 Mactown Inc. Miami,Florida
Floor Supervisor/switchboard operator
Assist mentally challenged clients with everyday living, money management, back injury prevention, and help issues. Also a very high volume of inbound calls from mentally challenged, and distressed kids/adults

Summary of qualifications
*Office equipment used: Computer, cash register, copy/fax machine, scanner, pbx(swithboard),and two-way radio

basic computer skills,cash handling, Customer service skills and ability to multi-task.
Also a very quick learner and easy to train


References Available upon Request*

CNA/HHA COMPANION CAREGIVER AVAILABLE (PALM BEACH/MARTIN COUNTY)

Responsible & Experienced Female immediately available for Full/Part Time Permanent Private Duty Position & seeking Days,Nights and/or Live-In Arrangement. I am a Certified Nurse Assistant (CNA) by the State of Florida, along with Certificates in Home Health Aide (HHA), Nursing Assistant, & Patient Care Assistant. My 7+ years experience includes seniors, patients recuperating or convalescing from surgery/injury with multiple diagnosis including Dialysis, Alzheimers, Parkinson's, Medication Administration,Wound Care, Physical & Occupational Therapy, Ethnic & Special Diet Preparation/Cooking, Nutrition, & Hygiene. Also offered are light housekeeping, shopping, errands, driving to Doctors,Therapy,etc... My education, professional experience, personality & companionship will speak for itself! Patient, Family, and Professional References submitted upon your request. PERSONAL RESUME also available for your review. SEE MY WEBSITE- WWW.ElderHomeCareOfPalmBeach.com . State of Florida CNA License# 147602.

Please reply to this posting or you can
call me @ 786-202-1295 Alexandra

Newly Licensed Esthetician (Broward, USA)

Hi Seeking Doctors office or MedSpa facility for employment. Electrology/Laser Hair Removal Certification pending in July 2011. Willing to learn necessary skills to be a success in my new career. I also have a BS degree in Business Management and have 25 years of accounting experience in Corporate America. Please email me at chelecosmetics@hotmail.com
Thanks.

ESL/EFL Instructor/Teacher Trainer/Program Coordinator (United States)

Aisha Mathews (954) 822-4505

ESL and EFL INSTRUCTOR/TEACHER TRAINER/PROGRAM COORDINATOR

Dynamic teaching professional with over 15 years experience overseas and in the USA. Language instructional experience in a variety of settings - corporate, university, public/private school, institutes, academies, government, and hospitality. A proven self-developed methodology and curriculum that promotes successful language learners.

• Extensive Experience Instructing All Ages from Elementary to Adult Executive
• Motivation, Trust, Self-Esteem and Enthusiasm are Requisites in the Classroom
• Student-Centered Learning Drawing on Students’ Needs and Interests
• Memnonic Tricks for Language Learning that Stays
• Every Student is Reached
• Strong Use of the Collaborative Language Learning and Whole Language Approaches


Core Strengths

• ESL/EFL Teacher Selection and Training
• Curriculum Planning and Scheduling
• Flexible and Dynamic Lesson Planning
• Textbook and Didactic Material Selection and Development
• Seminars in English Composition, Oral Presentation, and Conversation Practice
• Interactive On-Line Audio/Visual Instruction for a Maximum of 16 Students per Group
• Multi-Cultural Environments with Communication Challenges
• TOEFL iBT and TOEIC Test Preparation and Administration

Professional Experience

TOEFL and Advanced Instructor, Brazilian American Language School, Deerfield Beach, Florida, 2011 Adjunct Faculty, Le Cordon Bleu Culinary College of Miami, Miramar, Florida, 2008-9
EFL Instructor, Point Blank Solutions, Inc., Pompano Beach, Florida, 2008
Adjunct Professor, RENEW Project, Broward Community College, Pembroke Pines, Florida, 2007-8
EFL Instructor and TOEFL iBT Administrator, The Language Academy, Fort Lauderdale, Florida, 2007-8
Principal and English Trainer, Global Partners, Quito, Ecuador, 1997-2007
Academic Coordinator, Teacher Trainer and Branch Administrator, Global Language Academy, Quito, Ecuador, 1999-2000
Teacher, Academia Cotopaxi Language Center, Quito, Ecuador, 1999-2000
ESL Teacher, Middle School, Colegio Menor San Francisco de Quito, Cumbaya, Ecuador, 1996-1997
Teacher and Teacher Trainer, English Language Center, Experimento de Convivencia Internacional, Quito, Ecuador, 1996 (Lent to Fulbright Commission for one cycle.)
Tutor for adults and children in English, French, Spanish, Hebrew and Latin, 1974 to 1996
ESL Teacher, Foundry English Program, Washington, DC, 1994
High School French, Spanish and Latin Teacher, Phoenix School, Boulder, Colorado, 1980
Undergrad. Teaching Asst. in Latin and Mythology, University of Massachusetts at Amherst, 1975-1976
High School Latin and Mythology Teacher, South Hadley High School, South Hadley, Massachusetts, 1976

Academic Credentials

Advanced Certificate, Teaching English as a Second or Foreign Language, School of Teaching ESL, Seattle University, Seattle, Washington, 24 Master of Education credits, 1995-1996
Colorado Teaching Certificate, Secondary Level – Latin endorsement
Massachusetts Teaching Certificate, Secondary Level – Latin and French endorsements
M.A., Education, Bilingual Teacher Training, Univ. of Colorado at Denver (only 9 credits completed), 1981-1982
B.A., Classics with a Latin Concentration, Minors in French and Ancient Greek, University of Massachusetts at Amherst, Magna Cum Laude, Phi Beta Kappa and Dean’s List for eight semesters, 1976

Thanks.

International Consultant and Trainer (United States)

Aisha Mathews (954) 822-4505

INTERNATIONAL CONSULTANT AND TRAINER

Dynamic management professional with over 30 years combined business experience in the USA and abroad in the fields of program coordination, project management, technical writing and editing, office and publications administration, language instruction and training, and international commerce. Extensive international experience in multi-cultural environments with communication challenges.

* Translation-Level Fluency in English and Spanish
* Computer Proficiency in Microsoft Office Suite, Publisher and Internet
* Flexibility and Experience in Adapting to a Variety of Settings and Industries
* 17 Years Educating, Training and Tutoring Youth and Adults


Core Strengths

* Trainer in International Oral and Written Business Communication
* Marketing/Image Strategy Development and Execution
* Project Coordination, Scheduling, Budgeting and Management
* Technical/Business Research, Presentations, Writing, Editing and Translating
* Contract Development, Monitoring, and Fundraising
* One-on-One, Short-Term, Intensive Goal-Based Tutoring for Executives

Professional Experience

* Professional Consultant, South Florida, 2007 to Present
* International Commerce Consultant and Trainer, Global Partners, Quito, Ecuador 2000-2007
* Contract Instructor, Teacher Trainer and Commercial Analyst for Various Businesses, Schools and Language Institutes, Aisha International, Quito, Ecuador, 1995-2007
* Project Manager, Construction Manager, Publications Manager, Editor, Writer, Office Manager, Executive Secretary, and Administrative Assistant, Public, Education and Private Sectors in Massachusetts, Colorado and Washington States, 1976-1995

Academic Credentials

* Advanced Certificate, Teaching English as a Second or Foreign Language, School of Teaching ESL, Seattle University, Seattle, Washington, 24 Master of Education credits, 1995-1996
* M.A., Bilingual Teacher Training, Univ. of Colorado at Denver, 9 graduate credits, 1981-1982
* B.A., Classics, University of Massachusetts at Amherst, Magna Cum Laude, Phi Beta Kappa and Dean's List for eight semesters, 1976
* Publications Editor Certificate, Bellevue Community College, Bellevue, Washington, 1986

Thanks.

Office Administrator (Downtown Miami, USA)

Mara Silvia Rocha
Miami, FL 33179_marasrocha@msn.com

RESUME
SUMMARY OF QUALIFICATIONS
High-energy, solution-oriented professional with strong problem-solving skills. Customer-oriented with extensive hands-on experience in operations and project management and demonstrated skills to deliver timely and accurate results. Independent thinker and highly organized, with the ability to work successfully across all levels in the organization. Highly effective interpersonal and communications skills. Strong computer skills. Committed to excellence, integrity and confidentiality. Fluent in English, and Portuguese; very good knowledge of Spanish.

PROFESSIONAL EXPERIENCE

GLOBAL MONEY REMITTANCE, INC. Miami, FL 2010-2011
Compliance Analyst
Daily activities include due diligence on all money remittances over $2,000 or those with individuals names matching the OFAC’s (Office of Foreign Asset Control) SDN (Specially Designated Nationals and Blocked Entities) listings. Ensure that all orders are in compliance with the BSA, and AML regulations before releasing them for payment.
Training of agents, filling of CTR’s (Currency Transaction Report) and preparation and mailing of Agents manuals and Agents Certificates to agents as needed.

UNLIMITED INTERNATIONALCORP (Elaine Bettio Interiors), Miami, FL 2008-2010
Elaine Bettio Interiors is based in Miami and Brazil designing internationally inspired residential and commercial interiors in the US and abroad.
Office Administrator
Daily activities to include all office administration as well as accounting functions using Design Manager software.
Purchasing of goods from small items (Williams-Sonoma Group, Bloomingdale’s, Kravet) to large furniture pieces (Luminaire, Holly Hunt, Ferguson and Driade to name a few); delivery follow up, storage control, and preparation of export documentation.

ALLIEDBARTON SECURITY SERVICES, Miami, FL 2007 - 2008 AlliedBarton Security Services, established in 1957 and with 100 offices located across the US, is the largest American-owned security officer services company.

Office Administrator
Responsible for all office administration as well as accounting functions; A/P-Accounts Payable and A/R-Accounts Receivable, invoicing, collections, and control of employee time sheets.

• Timely management of A/P; preparation of voucher invoices and submission to corporate office for processing.
• Accurate preparation and submission of invoice adjustments and update of customer’s account information sheets.
• Preparation of weekly A/R reports and updates for the District Managers of Miami and Dade.
• Responsible for collection efforts to include the preparation and presentation of a collections report during the bi-weekly Florida Region A/R conference call.
• Worked consistently with A/R follow-up by mailing past due notices and collection letters.
• Maintained control of Employee Hourly Time Sheets by accurately entering payroll information for hourly employees in the system.
• Effective management and ordering of office supplies and equipment such as security devices and cellular phones for office and sites.
• Conducted verification of contracts compliance and vehicle costs.


GLOBAL MONEY REMITTANCE, INC., Miami, FL 2002-2006
Global Money Remittance, Inc. provides to its customers money transfer services through a totally electronic process, both in and out of the United States.

Licensing Consultant 2004-2006
• Responsible for the process of obtaining money transfer licenses for the company to operate in the states of TX, GA, NC, CT, NJ, MD, MS, VA, LA, AL and NV.
• Ensured that all required state licenses and reports were prepared and/or renewed in a timely and effective manner.

Compliance Officer 2004
• Served as interim compliance officer during the Florida and Texas Regulatory Audits.
• Provided examiners with the company’s Policies and Procedures, Compliance Manual and Vendor’s Manual, as requested.
• Worked with an external independent review group to correct deficiencies noted on the examination and updated compliance manuals as recommended.
• Provided training on Bank Secrecy Act compliance to agents, vendors and employees.

Office Manager 2002-2004
• Handled daily control and reporting of a high volume of domestic and international wire transfers; responsible for transactions data entries into QuickBooks and for the accurate preparation of quarterly reports for the Florida Department of Banks.
• Prepared new hire documentation.
• Worked in the translation of contracts, compliance manuals and other documents.
• Effectively developed, managed and maintained the filing system.
• Responsible for office supplies and equipment operation, including inventory and controls.
• Assisted the CPA in the preparation of Financial Reports.
• Assisted the company responsible for the Payroll in all payroll requirements and issues.


BUSINESSNET TELECOM, INC., Miami, FL 2000-2002
Brazilian Telecommunications Company operating in the US.

Executive Assistant
Worked directly with the Vice-President and assisted the company in performing overall office administrative functions.
• Assisted the Vice-President in preparing his weekly agenda, screening calls and visitors, and in making travel arrangements. Coordinated all meetings and welcomed customers and guests. Handled confidential paperwork in a professional manner.
• Key contributor to a task force to significantly reduce the company’s expenses. Accounting expenses were reduced by 58%; mobile telephones expenses were reduced by 50% and shipping expenses by 16%.
• Managed and controlled daily bank transactions and A/R and A/P
• Translated contracts, bids and company’s web site into English and or Portuguese.


YAGA CORPORATION, Miami, FL 1995-2000
AMAZON TRADING CORPORATION, Miami, FL 1992-1995
Trading companies that operated in Miami, FL.

Export Manager
• Managed all aspects of office work flow; responded to quote requests.
• Coordinated all activities related to exports, including documentation and shipping.
• Handled Accounts Receivable and Payable, as well as daily bank transactions and support in the preparation of financial reports.



EDUCATION

BS, Public Communications: Marketing and Advertising – Faculdade Anhembi-Morumbi – São Paulo – Brazil.
English Language - University of Delaware, Newark, DE
English Language - Florida International University, Miami FL

Thanks

AML Analyst (Downtown Miami, United States)

Mara Silvia Rocha
Miami, FL 33179
marasrocha@msn.com


Multilingual executive with international and domestic experience in compliance and legal issues spanning money remittance services, public accounting and AML compliance.
Handled all accounting and financial matters, including monthly, quarterly and annual financial statements.
Performed cost-benefit analysis.
Monitored over $550 million in money remittance transactions to ensure compliance with AML regulations.
Researched legal documents and applied for money remittance licenses in 11 states.
Excellent communicator, who presented recommendations that generated savings and profit.

BS, Public Communications: Marketing and Advertising – Faculdade Anhembi-Morumbi – São Paulo – Brazil.
English Language - University of Delaware, Newark, DE
English Language - Florida International University, Miami FL
Courses in BSA / AML Compliance
Fluent in English, Portuguese and Spanish

Global Money Remittance, Inc., 25 SE 2nd Avenue, Suite 516, Miami, FL – November 2010 – Present 2/2002 – 11/2006
Compliance Analyst
Monitored daily money transfer transactions in compliance with the Bank Secrecy Act, the Patriot Act and MSB.
Trained key personnel regarding compliance with AML regulations.
Analyzed transactions and prepared CTRs and SARs.
and implemented procedures to comply with anti-money laundering requirements.
Performed a risk assessment of transactions and agents.
Documented and retained compliance records.


Unlimited International Corp., ……………….. 7636 NE 4th Court - Miami, Fl 5/2008 – 10/2010
Operations Manager
Performed managerial office duties, as well as accounting functions using Design Manager software.
Responsible for purchasing orders, including goods from small items (Williams-Sonoma Group, Bloomingdale’s, Kravet) to large furniture items (Luminaire, Holly Hunt, and Driade to name a few);
Responsible for purchase orders placement, transportation and delivery, as well storage under climate control as part of loss prevention program.
Responsible for preparing invoices and US and International Customs documents for the exportation process.

Alliedbarton Security Services. 6303 Blue Lagoon Drive,Suite 375-Miami, Fl
Office Administrator 1/2007 – 2/2008
Responsible for all office administration in one of the largest American owned security offices services company including accounting functions; Accounts payable, accounts receivable, invoicing, collections, and control of employee time sheets.
Prepared weekly A/R reports and updates for the District Managers of Miami and Dade.
Manage and monitor month-end closing process and financial reports when asked.
Maintained the general ledger to ensure that transactions are recorded in accordance with GAAP.
Responsible for collection efforts to include the preparation and presentation of a collections report during the bi-weekly Florida Region A/R conference call.
Worked consistently with A/R follow-up by mailing past due notices and collection letters.
Maintained control of Employee Hourly Time Sheets by accurately entering payroll information for hourly employees in the system.
Effective management and ordering of office supplies and equipment such as security devices and cellular phones for office and sites.
Conducted verification of contracts compliance and vehicle costs.
Global Money Remittance, Inc., 1418 79th Street Causeway – North Bay Village, FL

Licensing Consultant 2/2004 – 11/2006
Responsible for the process of obtaining money transfer licenses for the company to operate in the states of TX, GA, NC, CT, NJ, MD, MS, VA, LA, AL and NV.
Ensured that all required state licenses and reports were prepared and/or renewed in a timely and effective manner.

Compliance Officer 12/2002 – 2/2004
Provided examiners with the company’s Policies and Procedures, Compliance Manual and Vendor’s Manual, as requested.
Worked with an external independent review group to correct deficiencies noted on the examination and updated compliance manuals as recommended.
Provided training on Bank Secrecy Act compliance to agents, vendors and employees.

Officer Manager 2/2002 – 12/2002
Handled daily control and reporting of a high volume of domestic and international wire transfers; responsible for transactions data entries into QuickBooks and for the accurate preparation of quarterly reports for the Florida Department of Banks.
Prepared new hire documentation.
Reviewed and translated contracts, compliance manuals and other documents.
Developed, managed and maintained effectively BSA requiring filing system.
Assisted the CPA in the preparation of Financial Reports.
Assisted the company responsible for the Payroll in all payroll requirements and issues.

Thanks.