Bilingual Office Admin (O.C)

Elizabeth Cabrera
Tustin, CA 92780
Cell: (949) 307-3647

QUALIFICATIONS:
• Works well without supervision
• Bilingual English/Spanish with the ability to translate
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:
8/09-5/11 Light House Consulting, Santa Ana, CA
Executive Secretary/Manager
-Monitoring daily operations of the company and reporting to the C.E.O
-Responsible for the operations and improvement of the company and deliver our firms services.
-Interviewing, overseeing sales team, perform Forensic Audits and QWR, submit Loan Mods to Lenders, follow up with lenders, update clients, run payments, send out contracts to client, run reports.

1/07-10/09 Su Casa Santa Ana, CA
Loan Modification Processor
-Call clients and collect documentation needed for loan modification.
-Receive faxes and emails from clients and scan them onto our system.
-Submit packages to lender, status updates and negotiate a loan modification that works for the client.
-Knowledge of lender guidelines, manages a large pipeline of clients, postpone sale dates, and contact customers with status updates weekly.

10/04- 04/06 Boomers Irvine, CA
Administrative Assistant
-Filing, Data entry, Editing ADP System
-Interviewed applicants and trained new employees
-Helped out when needed in the theme park


EDUCATION:
2006- Present Santiago Canyon College, Orange, CA
2000-2004 Foothill High School, Tustin, CA

Skills:

Word
Excel
Outlook
PowerPoint
Adobe Acrobat
QuickBooks Pro
10-Key by Touch
ACT!
Point
Encompass
MLS

Thanks