Tuesday, August 30, 2011

Exsperinced Customer Service Rep/Sales Agent (Fort lauderdale- Plantation)

KENICKAY PRENDERGAST

601 NW 42ND AVENUE
Plantation,
Broward
33317
            (954)865-5077      

August 20, 2011

Dear Hiring Manager,

I'm writing in response to your job opening for a Customer Service Representative. I have one to two years of experience as a customer/sales associate with cashier training and experience, I have strong communication skills, interactive skills, and proficiency in word processing. In addition, I have been trained in customer service.

I'd like the opportunity to tell you more about my work experience and how my skill set could contribute to the successful day-to-day duties of my position. I'd be happy to supply strong references at your request.

I would like to have the chance to meet you in person to discuss the job opening, and how it matches my credentials. Please feel free to contact me at my number provided to set up a meeting. I look forward to discussing the position with you.

Sincerely,

Kenickay Prendergast

601 Northwest 42 Avenue
Plantation, FL 33317
            (954) 865-5077      

OBJECTIVE: To obtain a position that involves customer interaction and the ability to exercise my skills.

HIGHLIGHTS OF QUALIFICATIONS
Proficient with Microsoft Word, Excel, and Power Point
Communication Skills (1-3 years of Customers Service Experience)
Excellent skills in communication and presentation
Strong analytical and problem-solving skills
Learn quickly and interpret information accurately
Capable of effectively communicating at various levels with individuals and groups
Enthusiastic, resourceful and enjoys challenges

WORK AND VOLUNTEER EXPERIENCE

Volunteer, Kids Ecology Corp,
Sunrise, Florida, August 2007 to present
Prepared and coordinated papers
Provided assistance and information with office work, data input, presentations, gardening, hands on activities, and child interaction

Customer Service Representative, JCPenney Outlet,
Sunrise, Florida, July 2008 to September 2009
Maintain and Restock Inventory
Provide Customer Service
Operate computerized cash register system
Maintaining of department, merchandise display and ticketing

Sales Associate, Aeropostale,
Sunrise, Florida, November 2009 to December 2009
Greet Customers
Maintain Store

Salary Preference- Open for discussion

EDUCATION

Dillard High
Fort Lauderdale, Florida
Diploma 3.5 GPA/Graduated with Honours

AWARDS

Top Ten Percent
Awarded in the top ten in class for 4 years at Dillard High.

Honor Roll
Awarded the Honor Roll for 3 years at Dillard High.

Title V CO-OP Teacher Education Program 2010
Awarded Natural Born Leader

REFFERENCES (by permission)

Ms. Teralyn A. Butler, Business Education Instructor, Dillard High School, 2501 Northwest 11 Street, Fort Lauderdale, FL 33311,             (754) 322-0800       Ext.2132

Stanley Siesel, Guidance Counselor,Dillard High School, 2501 Northwest 11 Street, Fort Lauderdale, FL 33311,            (754) 322-0800      

Ms. Debra Miller, Program Manager, Kids of Ecology Corp, 1350 East Sunrise Boulevard - Fort Lauderdale, FL 33304,            (954) 534-0366      

Mrs. Nicole Hylton, English Teacher, Dillard High School, 2501 Northwest 11 Street, Fort Lauderdale, FL 33311, ( 754) 322-0800 Ext. 3049

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