Seeking Employment Opportunities (Tamarac)

Adrian Romero
7618 NW 88th Circle, Tamarac FL, 33321
(954)234-5424 
Arome85@gmail.com

Objective
Seeking employment that enables me to use my work experience and knowledge. Open to new challenges. I am a dedicated and self motivated individual, looking to expand and improve my qualifications.

Proficiencies/Technical Skills:
-Bilingual (Spanish & English)
-Stellar communication and listening skills.
-Typing skills 55WPM w/ 97% Accuracy
-Experienced in Microsoft office Suite 2007.
-Able to prioritize multiple tasks, have a sense of urgency to complete tasks while being detailed oriented.
-Delivering exceptional and quality customer service.
-Strong problem solving skills.
-Able to exercise good judgment in making decisions.
Experience
02/18/2011 -- Going out of business. Adcom Marketing / Total Care Rx Pharmacy Tamarac, FL
Supervisor / Insurance Verifications / Customer Service Rep.
 Calling Medicare / Insurance companies to verify and retrieve data on client coverage and eligibility.
 Data Entry -- Putting correct information into company database and using spreadsheets in Google documents and excel.
 Delivered product on expected date and on timely manner.
 Train and manage subordinates.

03/08/2008 --10/25/2009 Carlene Data Corp. Plantation, FL
Market Researcher
 Setting appointments and sitting with clients while conducting surveys.
 Expert in focus group, projective techniques, in-depth phone interviews, and survey design.
 Write surveys and questionnaires and plan project proposals.

04/01/2005 -- 12/01/2007 Convergys Inc. Tamarac, FL
Customer Service Rep. / Sales
 Created new and repeat sales by providing product and technical information.
 Responded to inquiries concerning products, services, fees and billing errors.
 Provided information on terminology, features and benefits of products.
 Recommended specific product by determining customer requirements and expectations.
Education
2004 Coral Springs Coral Springs, FL 333065
High School Diploma Awarded.
Thanks