Tech Writer / PC Specialist / Linux & PERL (Northridge) free resume search in USA

Robert G. Van den Heuvel
Northridge, CA 91326
(818) 335-7354

Technical Writer, PC / Linux Specialist, I.T. Generalist

EXPERIENCE

May 2003 to Present

CompuNerds and 4PC HELP Northridge CA 91326
Computer Consultant (Owner)

Remove viruses, recover data, and repair/upgrade PC and Mac desktop/laptop computers.
Worked with a senior partner for 3 years serving the entire metro Los Angeles area.
Optimize computers for speed, internet safety and custom requirements.
Build Linux systems for lower cost of ownership (virus immunity, quick installs).

June 2006 to May, 2011

Gefen, LLC Chatsworth, CA 91311
Technical Writer and Special Projects Coordinator

Wrote web pages and manuals for 600+ AV products in Adobe InDesign.
Created booklet-style manuals with Canon Imagerunner 5180/7000-series printers.
Taught staff how to use Canon printers. Managed 500+ manuals in printer memory banks.
Proofread web pages to find spelling and grammar errors, tech. discrepancies, and bad photos.
Wrote procedures (Emergency Plan, HR documents, Operational Procedures).
Maintained the Price List of 600+ products. Managed large on-line product showcases.
Coordinated completion of projects within 5 departments. Tracked project status and completion.
Answered technical support inquiries. Designed solutions involving technologies such as
HDMI, DVI, DisplayPort, EDID storage, HDCP, fiber optics, CAT5/CAT6, and more.

August 1996 to May 2003

California State University Northridge CA 91330
Unix System Tools Programmer & System Administrator

Managed 39,000 unix (hp-ux) user accounts and a campus-wide LDAP authentication server.
Managed resource usage and handled system security violations.
Automated data center operations using scripting languages (Perl, JavaScript, unix shell scripts).
Co-managed the main Data Center and supported PC / unix labs.
Saved significant labor of 5 personnel by automating computer purchasing.

October 1991 to August 1996

Rockwell International / Rocketdyne Division Canoga Park 91303
Unix/Novell Systems Administrator and Jr. C/C++ Programmer

Managed all the computing needs for a 70-person R&D facility (1993-1996).
Programmed a 20,000-line data entry front end in Microsoft Visual C++ for a NASA project.
Programmed a simulator to predict Space Shuttle rocket engine failures in C.
Managed a Classified algorithm development laboratory of SPARCstation unix computers.
Wrote portions of Aerospace proposals.

EDUCATION

BS Degree Computer Science - California State University Northridge , 1990
with Honors, GPA 3.6. Granted 1 year English credit (EEE exam, similar to AP English Exam).

High School Diploma - Granada Hills High School, 1984
With Honors -- English and Math focus.

REFERENCES AVAILABLE UPON REQUEST

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