Hello, i am a technology support specialist with over 12 years experience, first as a tech consultant and more recently as an outsourced Network Administrator for small/ medium size businesses. I have supplemented my experience with several training/ certification classes with a focus on IT security, best practices, and disaster recovery planning. I have excellent "in the trenches" troubleshooting skills that aide me during network support emergencies, and solid management and planning abilities for long term network improvements.
My resume is below for review at your convenience. Please feel free to reach out to me with any questions I may answer. Rest assured, any specific hardware or software solutions specific to your industry that I may not have experience in, I will tackle and learn to ensure I can be relied upon properly.
Manny Goldstein
techguru212@gmail.com
c: (347) 829- 5979
Recent Work Experience
World of Travel
Network Administrator
12/07 to 1/11
• Administrated 8 server/ 60 workstation computer network with 80 users in the office and remote.
• Revamped Remote Access Policy to ensure greater speeds, reliability and security.
• Installed and configured 3 virtual servers, including a separate Development environment to create redundancy and lower hardware costs 50%.
• Implemented a secure Cisco VPN for remote users, and trained the users as to how to access their network resources.
• Setup and maintain an automated remote backup to meet Disaster Recovery plans.
• Support handheld devices.
• Designed Network Security Plan as per request by firm partners. Explain plan to partners, and implement plan beating deadline by 2 months and meeting planned budget.
• 2 Network migrations, once every 3 years, to Windows 2003 Server/ Exchange 2003 Server, and then recently to Windows 2008/ Exchange 2007. Zero downtime. Zero user inconvenience, except for handheld device configuration.
• Supported mission critical servers in a hosting facility.
• Provide a Telecom Reduction Assessment, which saves an estimated 20% off of recurring monthly costs.
• Reviewed and updated the company's IT policies and procedures every 4 months to keep current with business needs, security requirements and employee workflow improvements.
• Planned annual IT budget and maintained inventory and expense accounts each year in conjunction with Vice President of Operations.
Trump World Magazine
Part Time Network Administrator
12/03 to 12/07
• Administrated 3 server/ 20 workstation computer network with 25 users in the office and remote.
• Supported end users in a very demanding and fast paced network environment.
• Setup additional redundancy steps and eliminated single points of network failure to ensure maximum network and server uptime.
• Planned and completed a successful migration to new hardware and software to meet needs of the growing firm.
• Set up a reliable and secure VPN solution, as well as remote access for the partners from various handheld devices.
• Scheduled backups, monitored network status, reviewed security logs, and assisted users daily.
• Plan and implement Technology Relocation Plan for office relocating. Sum total of 2 hours of network downtime, exceeding expectations and plans, while finishing project under budget.
Computer Consulting Experience:
11/01 to Present
• Network design and administrator with in-depth expertise in hardware and software, including configuring, migrating, and supporting Windows systems.
• Heavy DR/ BC (Disaster Recovery/ Business Continuity) planning, implementation, testing and review to ensure they meet company's needs as well as expectations.
• Highly experienced evaluating and implementing new technologies by presenting a positive ROI that pays for itself through cost savings, increased productivity, or both.
• Great analytical and troubleshooting skills for servers, Internet connections, firewalls, workstations, SQL, ISA, IIS, and Exchange servers.
• Spam/ Spyware/ Virus prevention to maximize user productivity.
• Telecom reduction assessment periodically for all clients, to ensure they are getting the lowest prices for their Internet/ Phone bills.
Information Technology Certifications
MCP+ Microsoft Certified Professional
CCNA Cisco Certified Network Associate
CCNP Cisco Certified Network Professional
Thanks
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