Tuesday, June 28, 2011

Perfectionist Receptionist Seeking Employment (New York)

Hello, I am seeking Full-time employment. I have been doing Medical Reception for many years now, but i am capable to adapt to just about any field. Please take my resume into serious consideration. Only serious Employers reply to this posting.

LaToya Williams
(347) 494-2904 (M) ● Lwilliams527@aol.com

Summary
Possesses exceptional customer service skills with the ability to interface with individuals effectively at all levels. The acuity to develop and implement strategies for improving daily business operations. Computer literate; working knowledge of Excel, Word and Word Perfect. Familiar with insurance guidelines and requirements to obtain insurance verifications, referrals and authorizations. Knowledgeable in medical terminology.
Experience
Administrative Assistant
Chart One Inc.
Tampa General Hospital, Tampa Florida 09/2007 - 12/ 2008
 Answered telephones in high call volume medical records office.
 Scheduled patient appointments.
 Verified patient insurance information.
 ICD9 and CPT coding.
 Filed, faxed and pulled charts.
 Photocopied and prepared medical records requested by lawyers and continued care facilities.

Medical Receptionist
Lloyds Temporary Staffing
Long Island Jewish Hospital, New Hyde Park New York 01/2006 - 05/2007
 Verified patient insurance information and obtained radiological and surgical authorizations.
 Answered telephones in high call volume medical office.
 Photocopied, filed, faxed and prepared correspondence.
 Keep frequent communication between patients, staff, physician, and laboratory staff.
 Plan medical screenings and following ups of the patients to get the results.

Surgery Coordinator/Secretary
Medical Office of Dr. Emmett Campbell, Hempstead New York 03/2004 - 10/2004
 Scheduled and coordinated patient surgical and office appointments.
 Verified and updated patient information in office database.
 Obtained surgical and radiological authorizations.
 Completed physician dictations.
 Performed related clerical duties as required.
 ICD9 and CPT coding.

Receptionist
Queens General Hospital, Jamaica New York 01/2002 - 11/2002
 Provided front desk customer service and directory assistance to the public in hospital reception area; including answering and directing telephone calls.
 Developed and utilized effective communication skills to establish and maintain professional relationships with visitors and staff.

Clerk
Immigration & Naturalization, Manhattan New York 02/2001 - 11/2001
 Updated client's information.
 Photocopied and prepared correspondence.
 Utilized effective communication skills and exhibited friendly attitude to obtain customer satisfaction.
Education
Certified Medical Assistant & Phlebotomist, The Allen School 09/2002 - 06/2003
Queens, New York Certification Acquired
References Furnished Upon Request

Take care

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