Administrative Assistant (san jose downtown)

RESUME
Renee Macedo
San Jose, Ca. 95126
Phone (408)599-6123 • E-mail Rmacedo95205@yahoo.com


Employment:

12/09 - 01/11 CUPERTINO CHIRO & PROF. CENTER Cupertino, Ca.
Office Manager/Physical Therapist
Manage a private practice of holistic healing and support two Doctors of Chiropractic medicine. Assist back
office with medical intake, history and vital chart recording and clinical experience as a chiropractic assistant
providing physical therapy. Coordinate patient treatment plans, appointment book and authorize administrative
schedule with the ability to operate a high volume facility.


05/05 - 10/06 STAFFING CHOICE Modesto, Ca.
Account Manager
Exchange and manage provisions of confidential information required for recruitment. Generate daily activity
reports, data sourcing, and facilitate assignments for candidates. Collaborate with clients on information regarding
requisitions, retention, and advertising/marketing activities. Payroll, accounting (payable & receivable), inventory,
and ordering supplies.


01/01 - 09/03 FULL SERVICE TEMPORARIES San Jose, Ca.
Staffing Specialist
Screen, interview, hire, and train applicants. Fulfill client requisitions with emphases on customer service
and retention. Adhere and meet the Occupational Safety and Health Administration requirements and authorize
Workman’s Compensation and EDD claims. Determine gross profit margin and evaluate profit and loss reports.


08/96 - 10/00 ZACSON CORPORATION Phoenix, Az.
Sales Manager for USWest, GTE, Qwest Communications
Coach and develop sales skills for residential, small business, and wireless campaigns. Manage and train a team
of 25 customer service representatives in a call center environment. Monitor inbound/outbound calls to meet
PUC & FCC guidelines. Evaluate customer complaints and determine resolution with the ability to restore service.
Research, compensate, and authorize credit adjustments for accounts upon escalation.

Summary of qualifications:
Microsoft Access, Excel, Outlook, PowerPoint, and Word
Microsoft Works and Microsoft Office Tools
Internet Saavy