Saturday, April 16, 2011

Office Administrator (Downtown Miami, USA)

Mara Silvia Rocha
Miami, FL 33179_marasrocha@msn.com

RESUME
SUMMARY OF QUALIFICATIONS
High-energy, solution-oriented professional with strong problem-solving skills. Customer-oriented with extensive hands-on experience in operations and project management and demonstrated skills to deliver timely and accurate results. Independent thinker and highly organized, with the ability to work successfully across all levels in the organization. Highly effective interpersonal and communications skills. Strong computer skills. Committed to excellence, integrity and confidentiality. Fluent in English, and Portuguese; very good knowledge of Spanish.

PROFESSIONAL EXPERIENCE

GLOBAL MONEY REMITTANCE, INC. Miami, FL 2010-2011
Compliance Analyst
Daily activities include due diligence on all money remittances over $2,000 or those with individuals names matching the OFAC’s (Office of Foreign Asset Control) SDN (Specially Designated Nationals and Blocked Entities) listings. Ensure that all orders are in compliance with the BSA, and AML regulations before releasing them for payment.
Training of agents, filling of CTR’s (Currency Transaction Report) and preparation and mailing of Agents manuals and Agents Certificates to agents as needed.

UNLIMITED INTERNATIONALCORP (Elaine Bettio Interiors), Miami, FL 2008-2010
Elaine Bettio Interiors is based in Miami and Brazil designing internationally inspired residential and commercial interiors in the US and abroad.
Office Administrator
Daily activities to include all office administration as well as accounting functions using Design Manager software.
Purchasing of goods from small items (Williams-Sonoma Group, Bloomingdale’s, Kravet) to large furniture pieces (Luminaire, Holly Hunt, Ferguson and Driade to name a few); delivery follow up, storage control, and preparation of export documentation.

ALLIEDBARTON SECURITY SERVICES, Miami, FL 2007 - 2008 AlliedBarton Security Services, established in 1957 and with 100 offices located across the US, is the largest American-owned security officer services company.

Office Administrator
Responsible for all office administration as well as accounting functions; A/P-Accounts Payable and A/R-Accounts Receivable, invoicing, collections, and control of employee time sheets.

• Timely management of A/P; preparation of voucher invoices and submission to corporate office for processing.
• Accurate preparation and submission of invoice adjustments and update of customer’s account information sheets.
• Preparation of weekly A/R reports and updates for the District Managers of Miami and Dade.
• Responsible for collection efforts to include the preparation and presentation of a collections report during the bi-weekly Florida Region A/R conference call.
• Worked consistently with A/R follow-up by mailing past due notices and collection letters.
• Maintained control of Employee Hourly Time Sheets by accurately entering payroll information for hourly employees in the system.
• Effective management and ordering of office supplies and equipment such as security devices and cellular phones for office and sites.
• Conducted verification of contracts compliance and vehicle costs.


GLOBAL MONEY REMITTANCE, INC., Miami, FL 2002-2006
Global Money Remittance, Inc. provides to its customers money transfer services through a totally electronic process, both in and out of the United States.

Licensing Consultant 2004-2006
• Responsible for the process of obtaining money transfer licenses for the company to operate in the states of TX, GA, NC, CT, NJ, MD, MS, VA, LA, AL and NV.
• Ensured that all required state licenses and reports were prepared and/or renewed in a timely and effective manner.

Compliance Officer 2004
• Served as interim compliance officer during the Florida and Texas Regulatory Audits.
• Provided examiners with the company’s Policies and Procedures, Compliance Manual and Vendor’s Manual, as requested.
• Worked with an external independent review group to correct deficiencies noted on the examination and updated compliance manuals as recommended.
• Provided training on Bank Secrecy Act compliance to agents, vendors and employees.

Office Manager 2002-2004
• Handled daily control and reporting of a high volume of domestic and international wire transfers; responsible for transactions data entries into QuickBooks and for the accurate preparation of quarterly reports for the Florida Department of Banks.
• Prepared new hire documentation.
• Worked in the translation of contracts, compliance manuals and other documents.
• Effectively developed, managed and maintained the filing system.
• Responsible for office supplies and equipment operation, including inventory and controls.
• Assisted the CPA in the preparation of Financial Reports.
• Assisted the company responsible for the Payroll in all payroll requirements and issues.


BUSINESSNET TELECOM, INC., Miami, FL 2000-2002
Brazilian Telecommunications Company operating in the US.

Executive Assistant
Worked directly with the Vice-President and assisted the company in performing overall office administrative functions.
• Assisted the Vice-President in preparing his weekly agenda, screening calls and visitors, and in making travel arrangements. Coordinated all meetings and welcomed customers and guests. Handled confidential paperwork in a professional manner.
• Key contributor to a task force to significantly reduce the company’s expenses. Accounting expenses were reduced by 58%; mobile telephones expenses were reduced by 50% and shipping expenses by 16%.
• Managed and controlled daily bank transactions and A/R and A/P
• Translated contracts, bids and company’s web site into English and or Portuguese.


YAGA CORPORATION, Miami, FL 1995-2000
AMAZON TRADING CORPORATION, Miami, FL 1992-1995
Trading companies that operated in Miami, FL.

Export Manager
• Managed all aspects of office work flow; responded to quote requests.
• Coordinated all activities related to exports, including documentation and shipping.
• Handled Accounts Receivable and Payable, as well as daily bank transactions and support in the preparation of financial reports.



EDUCATION

BS, Public Communications: Marketing and Advertising – Faculdade Anhembi-Morumbi – São Paulo – Brazil.
English Language - University of Delaware, Newark, DE
English Language - Florida International University, Miami FL

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