Saturday, April 23, 2011

Care Operations, Marketing, Senior Management and Consulting (East Valley- Scottsdale)

You will find that I have extensive senior leadership and executive level management experience along with all aspects of sales and marketing experience, primarily in the Health Care industry. I was also directly involved with the implementation of all new EMR, CRM, accounting and other IT related software and cloud based platforms for all of our new partners and physicians from a project management position. As an Administrator there was a high emphasis on revenue generating activities, sales and marketing for our corporate offices and practices were key; along with building and nurturing partnerships with referring practices, patients, and the community.

For the past year I had an opportunity to return home, to Oregon, while my husband traveled abroad for most of 2010. I continued my employment with ModernMed until the company was restructured and working remotely was no longer an option. I continue to have a great relationship with all former co-workers and President / CEO of the company. I am now returning to Scottsdale, AZ and am seeking a career opportunity that will allow me to utilize my experience, knowledge and skill set while to continuing to grow and challenge myself. My return to the area will be dependent on that career opportunity, however I am flexible. My current employment will end on March 31, 2011, allowing me relocate once a position has been secured. In the interim, I am available to conduct preliminary interviews via phone, or web-meeting and am also available to travel for in person interviews as requested.

A full version of my CV and recommendations are available upon request.

View my professional profile on LinkedIn: http://www.linkedin.com/pub/kara-schell/20/98b/742

PROFILE A professional and effectual leader with a proven ability to demonstrate:

• Integrity: Exercises uncompromising integrity, honesty, respect and ethical behavior
• Initiative: Accepts personal responsibility for decision making. Proactively initiates action; anticipates needs and has ability to plan forward. Takes steps independently to get work done in the most effective manner
• Problem Solving: Analyzes problems and generates alternative solutions quickly and accurately. Can sort through complexities and distinguish unimportant or irrelevant issues from key components
• Corporate Stewardship: Understands the impact of decisions and takes actions in the best interest of the company. Keeps the bottom line in mind while delivering high quality product; understands the mechanics of how a business works; is knowledgeable about policies, practices and trends; knows the competition
• Customer Orientation: Acts with the customer in mind. Establishes and maintains effective relationships with customers that result in customer trust and respect. Manages customer relations effectively; dedicated to meeting and exceeding the expectations and requirements
• Results Driven: Can be counted on to meet and/or exceed goals; strives to execute flawlessly and improve processes and products
• Communication: Clearly articulates information, ideas and opinions in a succinct and understandable manner; can vary communication style to meet diverse audiences
• Focus: Understands, values and honors the company mission and vision
• Innovation: Exercises a fundamental willingness to learn; identifies imaginative and resourceful solutions to problems; thinks outside the box; knows there are better ways to do things and seeks opportunities to explore creative solutions
• Mentoring: Leads while building a strong team through effective hiring, development and guidance

EMPLOYMENT

Executive Administrative Assistant
Peniche & Associates is a leader on the forefront of Orthodontic & Dental Practice Management Consulting specializing in Case Acceptance, Marketing and Business Management. As an Executive Administrative Assistant my role includes, but is not limited to:
• Supporting President, LeeAnn Peniche and Senior Consultants in all facets of highly detail oriented administrative tasks
• Schedule and organize both domestic and international travel
• Meeting and conference call planning, and all follow up
• Logistics coordination for Nationwide and International conference and lecture events
• Marketing


Director of Operations & Sales

ModernMed is a national company working to change the way primary health care is delivered through the conversion of traditional medical practice to a preventive care practice by integrating proactive healthcare with technology and customer service to rival the best hotels. My responsibilities include, but are not limited to:

• Administration of the corporate office, including HR and employee management
• Direct the facilitation of new practice openings and conversions
• Lead and assist the sales team with physician and patient recruitment
• Create and maintain promotional/marketing collateral and manage all advertising campaigns
• Corporate financial records and other related tasks
• Establish and nurture partner, affiliate and vendor relationships
• Assess, implement and support all facets of practice management for 21 practices nationwide
• Administrative support to CEO
• Creating Balance Score Card and Proficiency within practices
• Lead Technology implementation and training

Practice Manager Axis Physical Therapy & Rehab

My duties as practice manager of this 5 therapist practice were to effectively manage all day to day aspects of a physical therapy practice. Including, but not limited to, all daily accounting; patient billing preparation and auditing; HR / Payroll; partnering with affiliate Pain Management practice to ensure superior patient treatment and marketing of both practices through physician referrals, community activities and other outreach programs.


Practice Management Consultant KDS Consulting and Healthcare Partners

I owned and operated a consulting firm that partnered with medical groups, practices and facilities to assess and improve upon all levels of operational functions and practice management. To make recommendations that would streamline operations while increasing cash flow and ensure regulatory compliance and patient care. I assisted in the project management and execution of recommendations from marketing, office administration, budgeting and practice financials to customer service and presentation.

Director of Operations Xavier Elliason and Assoc Neurophysiology

I began my career in the Health Care industry as a receptionist / patient billing for Dr. Xavier Elliason who at the time was semi-retired and had a small solo diagnostic testing and consulting practice. Throughout my career we expanded to a 7 clinician practice with 27 employees, with a range of treating to surgical physicians. I had increasing responsibility that at one point or another encompassed all details of this very busy neurology group, from accounting to HR and payroll, to billing and budgeting as well as regulatory compliance, marketing, patient relations and partnering with our affiliate hospitals and referring physicians and other care providers.
EDUCATION

BBA, Business Administration / Communications, Portland State University

Thanks.

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