Jasmine Johnson
37421 W. Hillside Dr.
Prairieville, La 70769
225-290-6720
Jasminejj08@yahoo.com
,2011-07-08
Dear Hiring Professional:
This letter is to inform you of my interest in becoming an addition to your staff. If you are looking for an employee who is hardworking, honest, diligent, and always willing to go the extra mile, then look no further. My personal objective is to use my work and educational experience and skills to obtain the position of Administrative Assistant within your company. In response to your job posting I am enclosing a resume showing my background, education, and experience for your consideration.
I would be a valuable asset for many reasons. I am very knowledgeable, organized, and objective focused; and I work very well with both peers and people. I am also willing to participate in any training necessary to further enhance my skills for this employment opportunity. I'm also efficient, courteous, and professional; able to work independently as well as interdependently and make well thought out decisions. I am seeking a position that will utilize acquired skills and provides professional development while continuing to maximize company growth. Specific skills and knowledge include 6 years of Customer Service experience, and 1 year of Administrative experience. I am highly ethical, energetic, and discrete; and confident and poised in interacting with individuals at all levels. I am detail-oriented, resourceful in completing projects, and able to multitask effectively. These skills, in addition to, my educational background, will enhance my ability to do an exceptional job for your company. My greatest strength is that I strive for excellence and perfection, and I know that a team player possessing such qualities is what you need and who I am. I appreciate you taking the time to review my attached resume because this opportunity is very meaningful to me.
I am confident that you will find, and previous employers will verify, that I exhibit intelligence, initiative, maturity, and stability. If possible I would like to request a personal interview, during which I can introduce myself and express my desire to become a part of your team. I am willing to meet at anytime with fair notice. I can be reached at (225) 290-6720 to schedule a time to further discuss my qualifications.
Sincerely,
Jasmine Johnson
JASMINE JOHNSON
Objective To obtain a team member position in your place of business.
Education 08/08 -- Present University of Louisiana at Lafayette Lafayette, LA
Graduation Date: 05/12 Cumulative GPA: 3.000 / 4.000
Degree Earned: In the Process of a Bachelor of Liberal Arts in Criminal Justice
Work Experience 01/2011-04/2011 Convergys Baton Rouge, La
Customer Service Rep Operator
Answer Calls For Sprint
Data Entry
Accepted Credit card and check payments
Ordered phones
Customer Service
04/2010 -- 10/2010 West at Home
Telecommunications Operator Lafayette, La
Operates communications equipment
Speaks clearly and professionally
Answers, responds to, and transfers citizen and employee calls
Answers general questions about City hours or services;
Creates trouble tickets for phone repair calls and requests service from maintenance technicians;
Enters data and maintains accurate telecommunications-related databases, records, and logs, including the caller identification (CID) numbers used by employees for long distance access;
10/2009 -- 05/2010 Icing
Third Key, Customer Service Representative Lafayette, LA
A Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements.
Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
Communicate customer requests to management.
Enter all media from register into the tally program.
Maintain orderly appearance of register area and supplies stocked.
Any other tasks as assigned from time to time by any manager.
11/2009-10/2010 United Parcel Service Lafayette, LA
Loader
Loaded trucks for delivery
Picked up a maximum of 150 lbs daily
07/2009 -- 09/2009 Lowes Home Improvement Lafayette, LA
Cashier/ Customer Service Representative
A Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements.
Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
Communicate customer requests to management.
Enter all media from register into the tally program.
Maintain orderly appearance of register area and supplies stocked.
Any other tasks as assigned from time to time by any manager.
11/2008-02/2009 Acadiana EAP Lafayette, LA
Administrative Assistant
Performs a wide variety of complex and confidential secretarial tasks for an administrator;
Schedules and coordinates appointment calendars for one or more administrators;
Responds to sensitive requests for information and assistance;
Composes and types directives, bulletins, schedules, and agendas;
Makes arrangements for meetings and ensures that proceedings are properly recorded;
Types and edits drafts;
Talks with citizens making complaints or requesting service in person or by telephone, providing necessary information and following through on the resolution of problems;
05/2008-08/2008 Road Home Program Baton Rouge, LA
File Clerk
Answer questions about records and files.
Assign and record or stamp identification numbers or codes in order to index materials for filing.
Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.
Enter document identification codes into systems in order to determine locations of documents to be retrieved.
Find and retrieve information from files in response to requests from authorized users.
Keep records of materials filed or removed, using numerical system, and place in file cabinets according to classification
Read incoming materials in order to determine how and where they should be classified or filed.
Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Gather materials to be filed from departments and employees.
Perform general office duties such as typing, operating office machines, and sorting mail.
Awards Received African American Academic Award for a 3.0 and Higher
References Linda Darville- 225-978-9896
Lotheronie Gimblin 225-252-7033
Lynette Ward 225-715-7848
Thanks
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